Shipping Policy
A Legal Disclaimer
Last Updated: 30-04-2026
Le’LOOPE™ is a premium brand owned and operated by Velvet Texado Private Limited. This Shipping Policy outlines how orders are processed, shipped, and delivered.
This Shipping Policy provides general information regarding order processing and delivery timelines. By placing an order with us, you agree to the terms outlined below.
Shipping Policy - The Basics
1. Company Information
Velvet Texado Private Limited
Manali Road, Kerala – 678001, India
Email: Tax@velvettexado.co.uk
Phone: +91 8129292211
2. Order Processing
Orders are processed within 1–3 business days after payment confirmation
Orders are not processed on Sundays or public holidays
In case of delays, customers will be notified
3. Shipping Coverage
We currently ship across India
International shipping may be available and will be clearly mentioned at checkout
4. Delivery Timelines
Estimated delivery time:
Within Kerala: 2–4 business days
South India: 3–6 business days
Rest of India: 4–8 business days
Delivery timelines are estimates and may vary due to:
Location
Courier partner delays
Weather or unforeseen circumstances
5. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Free shipping offers may be provided during promotions
6. Order Tracking
Once your order is shipped, a tracking link will be shared via:
Email
SMS / WhatsApp (if applicable)
Customers are responsible for tracking their shipments.
7. Address & Delivery Responsibility
Customers must provide accurate shipping details
Le’LOOPE™ is not responsible for delays or losses due to incorrect address details
If delivery fails due to incorrect details, reshipping charges may apply
8. Delivery Issues
If you face any issue such as:
Delayed delivery
Damaged package
Missing items
👉 Contact us within 48 hours of delivery at:
Tax@velvettexado.co.uk
9. Failed Deliveries
If an order is returned due to:
Customer unavailability
Incorrect address
Refusal to accept
The order may be:
Re-shipped (additional charges may apply), or
Cancelled as per company policy
10. Force Majeure
Le’LOOPE™ shall not be held liable for delays caused by events beyond our control, including:
Natural disasters
Government restrictions
Logistics disruptions
11. Governing Law
This Shipping Policy is governed by the laws of India.
👉 All disputes shall be subject exclusively to the jurisdiction of courts in Palakkad, Kerala.
Contact Information
For any shipping-related queries:
Velvet Texado Private Limited
Manali Road, Kerala – 678001, India
Email: Tax@velvettexado.co.uk
Phone: +91 8129292211